Terms of service

Effective Date: 15/06/2026

Welcome to Bala Ji Enterprises. By accessing our website, browsing products, or placing an order, you agree to these Terms & Conditions.

1. Business Information

Business Name: Bala Ji Enterprises
Legal Name: Arsad
Business Type: Proprietorship
GSTIN: 24EOIPA9944D1ZZ

Registered Address:
Floor No. 6, Building No. 5
Arsad
Ahmedabad Bypass
Ahmedabad, Gujarat – 380001
India

2. Use of Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt unauthorized access to our website or systems.
Interfere with website security or functionality.
Copy or misuse website content without permission.
Provide false or misleading information while placing an order.

3. Products & Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, prices, and availability displayed on the website are accurate.

Minor differences may occur due to photography, lighting, screen settings, manufacturing variations, or packaging.

Product availability may change without prior notice.

4. Pricing

Prices displayed on the website may change from time to time.

Bala Ji Enterprises reserves the right to correct genuine typographical, technical, pricing, or product-information errors and, where reasonably necessary, cancel or modify an affected order in accordance with applicable law.

5. Orders

Placing an order constitutes a request to purchase the selected product.

Orders are subject to:

Product availability
Successful payment
Accurate customer information
Successful order processing

We may cancel an order where reasonably necessary, including cases involving suspected fraud, incorrect pricing, technical errors, or unavailable products.

6. Payments

Payments may be processed through authorized third-party payment gateways.

Customers are responsible for providing accurate payment information.

Bala Ji Enterprises will never ask customers to share OTPs, UPI PINs, CVVs, card PINs, passwords, or banking credentials.

7. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Estimated delivery times are indicative and may vary because of courier delays, weather conditions, holidays, transportation issues, incorrect addresses, or other circumstances beyond our reasonable control.

8. Returns & Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

9. Intellectual Property

Unless otherwise stated, website logos, brand names, text, graphics, photographs, product descriptions, designs, promotional materials, and other content are owned by or lawfully used by Bala Ji Enterprises.

Unauthorized copying, reproduction, modification, distribution, or commercial use of such content is not permitted.

10. Third-Party Services

Our website may use third-party services such as:

Payment gateways
Courier and logistics providers
Website hosting services
Analytics services
Customer-support tools

These providers may have their own terms and privacy policies.

11. Customer Information

Customers must provide accurate and complete information when placing an order or communicating with us.

The collection and handling of personal information are governed by our Privacy Policy.

12. Website Availability

We aim to maintain a reliable website, but uninterrupted or error-free access cannot always be guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, updates, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Bala Ji Enterprises will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service failures, courier delays, technical interruptions, or unforeseen events.

Nothing in these Terms is intended to exclude or limit consumer rights that cannot legally be excluded.

14. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any dispute relating to our website, products, orders, or services will be handled in accordance with applicable Indian law.

15. Changes to These Terms

Bala Ji Enterprises may update these Terms & Conditions from time to time to reflect changes in our business, website, services, or applicable legal requirements.

The latest version published on this page will apply from its stated effective date.

16. Contact & Grievances

For questions, complaints, or concerns regarding these Terms, orders, products, payments, shipping, returns, or refunds, customers may use the customer-support contact details provided on the website.