Privacy policy

Effective Date: 15/06/2026

At Bala Ji Enterprises, we respect your privacy and are committed to protecting the personal information you provide while using our website, browsing products, placing orders, or contacting us.

1. Business Information

Business Name: Bala Ji Enterprises
Legal Name: Arsad
Business Type: Proprietorship
GSTIN: 24EOIPA9944D1ZZ

Registered Business Address:
Floor No. 6, Building No. 5
Arsad
Ahmedabad Bypass
Ahmedabad, Gujarat – 380001
India

2. Information We Collect

Depending on how you use our website, we may collect:

Name
Mobile number
Email address, if provided
Billing and shipping address
PIN code
Order and purchase details
Payment or transaction details
Customer-support communications
Basic website and device information

We collect information that is reasonably necessary to provide and improve our products and services.

3. How We Use Your Information

Your information may be used to:

Process and fulfil orders
Confirm payments
Arrange shipping and delivery
Provide order updates
Process returns, refunds, and exchanges
Respond to customer enquiries
Improve our website and services
Prevent fraud and unauthorized transactions
Maintain business and transaction records
Comply with applicable legal requirements

4. Payment Information

Payments may be processed through authorized third-party payment gateways.

We do not intentionally store complete card numbers, CVV numbers, UPI PINs, OTPs, or banking passwords.

Bala Ji Enterprises will never ask you to share your OTP, UPI PIN, CVV, card PIN, password, or banking credentials.

5. Cookies

Our website may use cookies and similar technologies to:

Keep essential website functions working
Remember preferences
Understand website usage
Improve website performance
Provide a better shopping experience

You may manage cookies through your browser settings.

6. Sharing of Information

Where necessary to provide our services, relevant information may be shared with trusted service providers such as:

Payment processors
Courier and logistics partners
Website hosting providers
Technology providers
Customer-support providers
Analytics providers

Information may also be disclosed where required by applicable law or a lawful government or regulatory request.

We do not sell your personal information as a standalone commercial product.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

Personal information may be retained for as long as reasonably necessary to:

Fulfil orders
Provide services
Maintain transaction records
Resolve disputes
Prevent fraud
Meet applicable legal, tax, accounting, or regulatory requirements

9. Your Privacy Choices

Subject to applicable law, you may contact us regarding applicable privacy requests, including correction of inaccurate information, access to relevant information, deletion where legally applicable, or privacy-related complaints.

Where consent is the basis for processing, applicable law may provide rights concerning withdrawal of consent, subject to the relevant legal framework.

10. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

We are not responsible for the privacy practices of third-party websites. Customers should review the privacy policies of those services before providing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where parental or lawful consent is required.

12. Policy Updates

Bala Ji Enterprises may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

The updated version published on this page will apply from its stated effective date.